Shipping and delivery

Where we deliver

We deliver to every country our store lists. When you choose your country, the store shows the prices, delivery fees and payment methods for it.

How long it takes

Each product page and the checkout show the expected delivery time for your address before you pay. Most items are sent from our suppliers' warehouses, so the time depends on where the item comes from.

• Items from different suppliers may arrive in separate parcels. Your order page shows each parcel.
• You get an email with a tracking number as soon as a parcel is sent.

What it costs

Delivery is free on orders over the amount shown in your bag. Below that, the standard delivery fee for your country is added at checkout. Express delivery, where offered, has its own fee.

Customs

Orders sent to another country may be charged import duties or taxes by that country. These are not part of our price and are paid to the courier or customs when the parcel arrives.

Questions

Use the Help page or write to our support email, with your order number.